Study: Communities See Reduced Dispatches Thanks to Model Alarm Ordinance

FRISCO, Texas — A new study by a professor at the UNC-Charlotte, Criminal Justice & Criminology Department shows that most electronic security systems in the communities studied protect life and property without generating calls for police services.

The study examined four communities that had adopted the Model Alarm Ordinance, developed by the industry and leaders in law enforcement to reduce unnecessary calls for service while maintaining police response to alarms.

The four communities included Charlotte-Mecklenburg, N.C.; Atlanta and Marietta, Ga.; and Montgomery County, Md. These communities represented two large agencies, one smaller suburban agency and one county agency managing more than 570,000 permitted alarm systems.

“A key finding of the study is that the vast majority of alarm systems in these four locations were effective at protecting lives and property while generating zero calls for service in a given year, and only a tiny percentage are problematic systems that generated multiple calls for service,” explains Dr. Joe Kuhns.

The annual average percentage of registered alarms that generated zero dispatches was as high as 92% in Charlotte-Mecklenburg, 82.6% in Atlanta, 87.5% in Montgomery County and 66.4% in Marietta. These statistics represented an eight- or 10-year average, depending on how long the ordinance had been in effect, according to the study.

“It is also noteworthy that the percentage of zero dispatches tends to increase over time,” adds Kuhns. “As jurisdictions get better at administration, and the public becomes more familiar with the ordinance, results consistently improved over time in these four settings.”

The proportion of problematic systems, which generate three or more dispatches in a year, was only .09% in Charlotte-Mecklenburg, 3.5% in Atlanta, 1.08% in Montgomery County and 8.7% in Marietta.

The Model Alarm Ordinance was created in collaboration with leaders in public safety through organizations such as the Int’l Association of Chiefs of Police and the National Sheriffs’ Association. Stan Martin, executive director of the Security Industry Alarm Coalition (SIAC), which funded the study, says public safety leaders recognize the important role electronic security plays in their communities and the importance of police response as a deterrent to crime.

“The Model Alarm Ordinance directly addresses the issue that the vast majority of false alarms are caused by user error,” Martin notes. “The study demonstrates that the strategy of focusing on the chronic abusers and fining owners who are careless in operating their electronic security systems is the most effective way of minimizing calls for service. The Model Alarm Ordinance is a framework that communities can modify to best fit their local needs. SIAC provides consultation at no cost to law enforcement agencies considering or modifying alarm ordinances.”

Kuhns adds, “The model alarm ordinance calls for increasing fines or even curtailing response to the very small percentage of systems that place inordinate demands on public safety agencies. In addition, it mandates multiple contacts with the alarm site prior to contacting public safety agencies. False alarms did not consume a lot of law enforcement resources in the four agencies we studied. If we can replicate what they are doing across the nation’s 18,000+ law enforcement agencies, we are going to wind up saving a whole lot of money and time which can be devoted to other public safety priorities.”

The post Study: Communities See Reduced Dispatches Thanks to Model Alarm Ordinance appeared first on Security Sales & Integration.



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